Box Office Opening Hours
Monday 9am - 5pm
Wednesday-Friday 9am - 5pm
Telephone (01952 382382)
Monday-Friday 9am - 5pm
Weekends and Bank Holidays Closed
On performance days:
The Box Office counter will be open from one hour before until half-an-hour after the start of a performance.
Online bookings will be available until one hour before the start of a performance.
The Concessionary Ticket (where available) applies to children aged 2-16 (unless otherwise stated), full-time students, people aged 60+ and people registered disabled.
The Family Ticket (where available) applies to a group of 4 with a minimum of 2 children (unless otherwise stated).
Children under 2 may sit on a parent's lap free of charge (unless otherwise stated).
Half-price tickets are available to registered carers of Telford residents. Please see the Me Time For Carers page.
A handling fee may be included in the price of some tickets.
Disabled parking and access via a ramp to the Theatre main entrance is available. There is a lift for wheelchair users for access to the main auditorium. If you have any special requirements please advise.
Oakengates Theatre provides an Adult Essential Companion Scheme for patrons who need somebody to assist them in accessing our services/facilities. Details and an application form are available here.
Please note that pushchairs and carry-seats cannot be accommodated in the auditorium. Children and babies must be transferred to seats or parents' laps. Stewards will then store pushcairs and carry-seats until they are required at the interval or end of show. If you have special requirements and need to keep a pushchair with you during a performance, please inform the Box Office at the time of booking.
For patrons who have hearing impairments the theatre has an infra-red system available. A refundable £10 is requested when using the headsets. Please advise prior to performance if you have any special requirements. Details regarding signed performances can be found on each show listing on our website.
Pre-show and interval drinks are available at the Theatre bar. Don’t forget to order interval drinks in advance on the slips provided. Oakengates Theatre bar also has a selection of crisps, ice cream and sweets.
We have ample free parking adjacent to the Theatre.
For full details about all the facilites at Oakengates Theatre, please visit the Venue Hire page.
Getting to Oakengates Theatre
Please visit the How To Find Us page for information.